Overview
An Exceptional Opportunity for an Experienced Safari Hospitality Couple
A highly respected luxury safari lodge operation located in a spectacular remote wilderness area in Uganda - East Africa is seeking a passionate and experienced Lodge Management Couple to lead the daily operations of a well-established safari lodge and camp.
This role is ideally suited to a dynamic couple with strong hospitality backgrounds who are comfortable living and working in a remote environment and who are committed to delivering exceptional guest experiences, strong operational leadership, and high standards of service excellence.
The successful couple will act as hosts, managers, and ambassadors for the property, ensuring guests enjoy a memorable safari experience while maintaining efficient operational oversight of the lodge.
The Role
The Lodge Management Couple will jointly oversee all aspects of lodge operations including:
- Guest experience and hosting
• Staff leadership and training
• Lodge administration and operational management
• Food & beverage oversight
• Maintenance and infrastructure management
• Financial control and budgeting
• Environmental sustainability and responsible tourism practices
This is a hands-on management position requiring individuals who are adaptable, proactive, and capable of operating in a remote safari environment where logistical challenges and operational responsibilities require initiative and leadership.
Key Responsibilities
Guest Experience & Hosting
- Provide warm, professional hosting throughout the guest journey
• Manage guest arrivals, orientations, and departures
• Ensure highly personalized and memorable safari experiences
• Handle guest feedback and service recovery when necessary
• Coordinate special events, bush dining, and celebration experiences
Staff Leadership
- Lead, motivate, and develop the lodge team
• Oversee staff scheduling and departmental coordination
• Conduct staff training and mentorship programs
• Foster a positive and professional team culture
Operations & Administration
- Manage day-to-day lodge operations across all departments
• Maintain operational reporting and administrative systems
• Oversee stock control, procurement, and logistics
• Monitor occupancy levels and forward bookings
Food & Beverage Oversight
- Ensure high culinary and service standards
• Coordinate menu planning and guest dietary requirements
• Monitor beverage stock and bar operations
Maintenance & Infrastructure
- Ensure lodge facilities and equipment are maintained to high standards
• Oversee preventative maintenance programs
• Monitor power systems, water supply, and operational equipment
Financial Oversight
- Manage operational budgets and expenditure
• Maintain accurate financial reporting
• Ensure effective stock and purchasing controls
Environmental Stewardship
- Promote responsible tourism and conservation awareness
• Ensure environmentally sustainable operational practices
Candidate Profile
We are seeking a well-rounded hospitality couple with strong leadership ability and a passion for safari lodge operations.
Essential Experience
- Proven experience managing or assisting in the management of a luxury lodge, camp, or remote hospitality property
• Strong guest relations and hosting capabilities
• Staff leadership and training experience
• Administrative and financial management competency
• Ability to live and work in a remote wilderness environment
Personal Attributes
- Professional, energetic, and guest-focused
• Strong leadership and team development skills
• Excellent communication and interpersonal abilities
• Highly organized and operationally efficient
• Adaptable, resilient, and solution-oriented
The Lifestyle
This position offers the rare opportunity to live and work in one of Africa’s most remarkable wilderness environments.
The successful couple should enjoy nature, conservation, wildlife, and remote safari living, and be comfortable working in a location where access to urban facilities is limited.
Remuneration & Benefits
Salary
Net Monthly Salary: USD $4,000 – $4,500 / ZAR 60 000.00 – ZAR 70 000.00 (Negotiable depending on experience)
Statutory Contributions
- PAYE (Pay As You Earn) tax paid by the company
• Applicable Local Service Tax paid by the company
Accommodation & Living
- Fully furnished and serviced accommodation provided
• Utilities included
• All meals and beverages provided
Medical
- Localised medical cover provided
Uniform & Laundry
- Uniforms provided
• Laundry services provided
Equipment & Communication
- Company-issued mobile phone with business airtime and data
• Company-issued laptop(s) for operational and administrative duties
• Company transport for operational requirements
Annual Travel Benefit
- One annual return air ticket upon completion of each 12-month service period
• Air tickets are non-transferable and must be utilized within six (6) months of the service anniversary
Ideal Start Date
Immediate or as soon as possible - To be discussed with the successful candidates.
Application Process
Suitably qualified couples are invited to submit the following:
- Updated separate CVs for both partners
• Each candidate to provide a recent head and shoulders photograph
• Contactable professional references
Only candidates with relevant lodge or remote hospitality management experience will be considered.
