Key Responsibilities
Business Development
- Identify and develop new business opportunities within the fire protection and construction industries.
- Generate leads through networking, cold calling, referrals, and industry engagement.
- Build and maintain relationships with contractors, consultants, developers, engineers, and facility managers.
- Promote the company’s fire sprinkler installation and fire protection services.
Sales & Client Management- Meet with prospective clients to assess project requirements and provide suitable solutions.
- Prepare and present quotations, proposals, and service offerings.
- Follow up on quotations and negotiate contracts and pricing where required.
- Manage the sales pipeline and ensure sales targets are achieved.
- Maintain strong customer relationships and provide ongoing client support.
Technical & Project Coordination- Conduct site visits and gather project information for estimating and design purposes.
- Work closely with estimators, project managers, and design teams to ensure accurate project costing and scope alignment.
- Assist clients with technical information regarding sprinkler systems, hydrants, hose reels, pumps, and fire protection solutions.
- Ensure smooth handover of secured projects to the Projects Department.
Reporting & Administration- Maintain accurate sales records, client databases, and activity reports.
- Prepare weekly and monthly sales reports for management.
- Monitor market trends, competitor activity, and industry developments.
- Ensure all sales documentation is completed accurately and submitted on time.
Customer Service- Ensure high levels of professionalism and customer satisfaction.
- Address client queries and resolve issues promptly.
- Build long-term relationships to encourage repeat business and referrals.
Minimum Requirements- Grade 12 / Matric.
- Relevant qualification in Sales, Business Management, Marketing, or similar advantageous.
- Minimum 3–5 years’ sales experience within the fire protection, construction, engineering, or related industry.
- Proven track record in technical or solution-based sales.
- Strong understanding of fire sprinkler systems and fire protection services advantageous.
- Proficient in Microsoft Office.
- Valid driver’s license and own reliable vehicle.
- Willingness to travel for client meetings and site visits.
Preferred Requirements- Existing network within the construction or fire protection industry advantageous.
- Experience with tendering and project-based sales.
- Knowledge of SANS fire protection standards advantageous.
Skills & Competencies- Strong sales and negotiation skills.
- Excellent communication and interpersonal abilities.
- Strong business development and networking capabilities.
- Self-motivated and target-driven.
- Good technical understanding and problem-solving skills.
- Ability to work independently and manage multiple clients/projects.
- Strong organisational and administrative skills.
Key Performance Areas (KPAs)- Achievement of monthly and annual sales targets.
- New business development and client acquisition.
- Client retention and customer satisfaction.
- Quotation conversion rate.
- Accuracy and timeliness of sales reporting.
- Growth of the company’s market presence.
Working Environment- Combination of office-based and field-based work.
- Frequent travel to client sites, construction sites, and meetings.
- Fast-paced environment requiring strong relationship management and multitasking abilities.
