Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Sales Intern- Food Partners. The Sales Intern role will be to support cold calling of leads in all the towns and/or cities and neighborhoods that the company operates in.
Primary Roles and Responsibilities
- Support our Sales team with converting cold leads to warm leads, thus, helping us with increasing the number of food partners on our platform.
- To achieve agreed KPIs and targets by proactively selling, product offerings, always aiming to meet customer needs and exceed customer expectations as well as attaining a minimum number of customer audits as per your KPI per week to ensure an effectively managed customer base
- To ensure all sales administration and coordination is accomplished effectively & accurately in order to provide a seamless handover to the operations team.
- Managing both new and existing customer requirements to understand, anticipate and practically meet their needs, whilst spotting potential sales opportunities.
- To self-generate sales leads through networking, referrals and warm/cold calling
- Setting up appointments and visiting potential customers for new business
- Through training and learning provide pre-sales technical expertise and product education to customers
- Conduct market research to identify selling possibilities
- Collaborate with team to achieve better results
- To take personal ownership for the delivery of agreed SMART objectives set within the department.
- To proactively identify and assist the Sales and Marketing Manager and other senior managers to obtain real and sustained, continuous improvement, throughout the business and execute the same in a timely manner
- To demonstrate high levels of integrity and honesty at all times, establishing a culture of both personal and organizational trust.
- Has the ability to work flexible hours around the needs of both customers and the company.
- To undertake any other duties as requested by the Sales and Marketing Manager in accordance with the scope and responsibilities of the role.
- This role is responsible for driving both existing and new business and will be expected to work closely with other departments to ensure a seamless experience for customers, ensuring realistic expectations from the outset.
- Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our partners, including sustainable economics for both parties
- Act as an ambassador
Spread and enact the company’s culture:
- Work hard as a team and execute fast
- Act with initiative, anticipating the consequences of our decisions and always seeking the long-term benefit
- Embrace feedback as a core part of our jobs
- Be direct, honest and trustworthy
- Stay generally lean. We spend company resources as we spend our own money—carefully
- Work hard to learn the company’s A to Z to understand the consequences of our actions individually and at a company level
- If you see a problem that’s not in your department, try to fix it anyway. We follow up and we brainstorm until it’s solved
- Be humble - Never say, “That’s not my job!”
Academic Qualifications
- Degree level in a business or Social Sciences related field, or having equivalent work experience
- Proficiency in English Excellent verbal and written communication skills
- Computer Literacy: Knowledge and Confidence in MS office
Experience
- At least 1-2 years’ experience of sales or marketing in a B2B environment
- Sales and marketing best practice / knowledge of current tools i.e., CRM tools
Skills
- You are aligned with our company values and enact them both in your personal and professional life
- An energetic and outgoing team player with high levels of integrity, confidence and resilience
- A creative thinker and an individual keen on developing their existing skills as well as learning new ones
- A highly motivated self-starter and completer/finisher who is able to work under pressure but who will not compromise on quality
- An individual with a strong business acumen, who feels comfortable in making decisions, and in handling contractual and commercial negotiations with prospects
- An individual sharing the Company’s values of hard work, integrity, honesty, expertise and great service.
- A lifelong learner, who will embrace the opportunity to acquire new skills and ideas, potentially through self-study
- Swahili or any other local language is an advantage
