Responsibilities
As a shortlet Supervisor:
- Oversee the day-to-day operations of short-term rental units
- Ensure properties are clean, well-maintained, and guest-ready at all times.
- Track and Manage utility bills like power, internet, DSTV etc.
- Manage guest check-ins and check-outs virtually or in person.
- Respond promptly to guest inquiries, complaints, or emergencies.
- Coordinate and supervise cleaning, laundry, and maintenance teams.
- Respond promptly to facility-related emergencies or issues.
- Track inventory of supplies and restock as needed.
- Schedule and manage bookings on different platform to maximize occupancy and revenue.
- Monitor online platforms e.g Airbnd, booking.com etc and update listings with accurate information and appealing visuals.
- Maintain guest satisfaction through excellent hospitality and communication.
- Prepare monthly reports on property performance, including income, expenses, and reviews.
As an Inventory Supervisor:
- Track and Update on the system inventory record daily to reflect purchase information
- Share all sales information from store with the Procurement Accountant
- Compare available goods with market trends and determine the right pricing
- Managing and keeping track of shipment, delivery, and fulfillment.
- Optimize inventory control procedures and processes.
- Inspect business supplies and raw materials to identify possible shortages, damages and avoid them.
- Ensure adequate product stock for every possible distribution channel to cover direct demand from customers.
- Keep accurate records of daily deliveries and shipments and replenish inventory when necessary.
- Monitor inventory demand and inventory characteristics.
- Place orders to keep track of and replenish stock when necessary to avoid a shortage of stock or surplus.
- Collaborate and coordinate with other supply chain professionals to ensure that goals are met on time.
- Report and keep upper management up-to-date on stock levels, issues, etc
