Showroom General Manager – Furniture

Full Time 4 days ago Lusaka

Employment Information

ASTRO HOLDINGS LIMITED

WE’RE HIRING

URGENTLY WANTED: SHOWROOM GENERAL MANAGER – FURNITURE

Location: Lusaka

Job Summary

We are seeking an experienced and performance-driven Showroom General Manager to oversee the daily operations, sales performance, and overall management of a high-end furniture showroom. The role requires a strong leader capable of driving revenue growth, managing teams, and delivering exceptional customer experiences while maintaining high operational standards.

Key Responsibilities

  • Oversee all showroom operations, including sales, inventory management, merchandising, and customer experience.
  • Develop and execute sales strategies to achieve and exceed showroom targets.
  • Lead, train, supervise, and motivate showroom staff to deliver high performance.
  • Ensure exceptional customer service and effective resolution of client inquiries and complaints.
  • Manage stock levels, ordering, displays, and coordination with suppliers and warehouses.
  • Monitor financial performance, budgets, expenses, and sales reporting.
  • Ensure compliance with company policies, procedures, and health & safety standards.
  • Maintain showroom presentation, cleanliness, and brand standards at all times.
  • Prepare and submit regular sales, operational, and management reports.

Minimum Qualifications & Experience

  • Diploma or Bachelor’s degree in Business Management, Marketing, Sales, or a related field.
  • Minimum of 5 years’ experience in retail or showroom management, preferably in furniture or home décor.
  • Proven track record in sales leadership and retail operations.
  • Strong people management, coaching, and leadership skills.
  • Excellent communication, negotiation, and customer service abilities.
  • Good understanding of inventory control and retail systems.
  • Computer literacy, including POS systems and Microsoft Office applications.
  • Note: All academic and professional qualifications must be verified by the Zambia Qualifications Authority (ZAQA).

HOW TO APPLY

If you believe you are the ideal person we are looking for, please submit your Cover letter and Curriculum Vitae (CV) via email describing why you are the right candidate for this position with three (3) traceable referees from your previous and current place of employment.

Please send your applications to the email below no later than 30th June 2026:

Email:

Indicate the position title you are applying for in the subject line of your email. Only candidates who meet the desired requirements will be considered.

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