Reports to: Accountant / Finance Supervisor
Main Function
- The Cashier will be responsible for handling customer payments, processing transactions accurately, and maintaining proper cash records within the organization.
- The role requires excellent customer service skills, attention to detail, and the ability to work efficiently in a fast-paced hospitality environment.
Role Responsibilities
Transaction Processing:
- Receive and process customer payments accurately.
- Issue receipts and maintain proper transaction records.
- Balance cash registers and reconcile daily sales.
- Handle POS systems and payment platforms efficiently.
Customer Service:
- Attend to customers professionally and courteously.
- Respond to customer inquiries regarding payments and transactions.
- Maintain a positive and welcoming attitude.
Financial Accountability:
- Ensure accuracy in cash handling and transaction processing.
- Report discrepancies and operational issues promptly.
- Maintain confidentiality and accountability for financial transactions.
Operational Support:
- Support restaurant, bar, and front desk operations where necessary.
- Maintain cleanliness and organization of cashier stations.
- Follow company financial and operational procedures.
Qualifications and Requirements
Education and Certifications:
- OND, HND, or Bachelor’s degree in Accounting, Business Administration, or related discipline.
Experience:
- 1–3 years’ experience as a cashier or in a related role.
- Must have relevant experience in hospitality, restaurant, lounge, supermarket, or retail operations.
Skills:
Financial and Technical Skills:
- Basic accounting and numerical skills.
- Proficiency in POS systems and Microsoft Office tools.
- Strong attention to detail and accuracy.
Communication and Customer Service Skills:
- Excellent customer service and interpersonal skills.
- Ability to work under pressure in a fast-paced environment.
- Honest, reliable, and professional.
