Purpose of the Role: To drive revenue growth by identifying, developing, and securing new business opportunities within the corporate, conferencing, retail, wholesale, PCO (Professional Conference Organiser), and domestic travel markets. The successful candidate will promote the company's portfolio of luxury hospitality offerings, build long-term client relationships, and implement effective sales strategies to maximise occupancy, conferencing, and overall business performance.
Key Responsibilities Include but Are Not Limited To
- Proactively identify, pursue, and secure new business opportunities within the corporate, conferencing, retail, wholesale, PCO, and domestic travel markets
- Conduct regular sales calls and client visits to generate new business and strengthen existing relationships
- Analyse prospective clients' business needs and prepare comprehensive client profiles and sales strategies
- Prepare and present tailored proposals that are commercially viable and aligned with client requirements
- Build, maintain, and expand a strong regional and corporate client database
- Maintain regular communication with clients to ensure exceptional service delivery and encourage repeat business
- Work closely with operational teams to ensure seamless implementation of new contracts and client requirements
- Host and entertain prospective clients through site inspections, educational visits, and familiarisation experiences
- Deliver engaging product presentations and training sessions to clients and industry partners
- Attend networking events, trade shows, client functions, and industry events to promote the properties and strengthen brand awareness
- Develop and implement creative sales initiatives and targeted action plans to maximise business opportunities
- Research market trends, competitor activity, and emerging opportunities to maintain a competitive advantage
- Monitor sales performance and consistently work towards achieving and exceeding revenue targets
- Represent the company professionally and uphold the highest standards of service excellence at all times
Criteria- A relevant tertiary qualification in Hospitality Management, Sales, Marketing, Business Management, or a related field will be advantageous
- Minimum of 3 years' experience in a sales role within the hospitality, tourism, or luxury travel industry
- Proven track record of achieving sales targets and generating new business
- Strong understanding of the corporate, conferencing, domestic travel, wholesale, and PCO markets
- Excellent knowledge of hospitality operations and luxury guest experiences
- Outstanding communication, presentation, negotiation, and relationship-building skills
- Highly organised with strong planning, time management, and administrative abilities
- Commercially minded with the ability to identify and capitalise on new business opportunities
- Self-motivated, proactive, and results-oriented with the ability to work independently
- Professional appearance and confident interpersonal skills
- Valid driver's licence and willingness to travel regularly for client meetings and sales activities
