FRONT OF HOUSE / ADMINISTRATION / PERSONAL ASSISTANT | 5* LUXURY LODGE | PONGOLA, KZN Kendrick Recruitment is seeking a versatile and detail-oriented Front of House / Administration / Personal Assistant to join a 5-star luxury lodge based in Pongola, KwaZulu-Natal. This is an excellent opportunity for a strong all-rounder with hospitality experience who thrives in a guest-facing, operationally involved environment. Salary: R12,000 – R15,000 (live-in) Location: Pongola, KwaZulu-Natal KEY RESPONSIBILITIES • Manage reservations and front office duties • Operate the NightsBridge booking system • Handle guest and agency correspondence • Perform general office administration duties • Process invoicing and manage payment controls • Conduct guest check-in and check-out procedures • Maintain accurate accounts and financial records • Coordinate guest activities, excursions, and special requests • Assist with stock control and stock takes • Oversee housekeeping and restaurant coordination when required • Maintain an organised and professional reception area at all times • Support all-round lodge operations as a flexible team player REQUIREMENTS • Previous experience in a 4 or 5-star hospitality establishment in a similar role • Strong administrative and organisational skills • Experience with NightsBridge or similar reservation systems advantageous • Ability to manage multiple responsibilities in a lodge environment • Strong communication and guest service skills • Team player with a proactive and adaptable attitude • Own vehicle required • Live-in position with accommodation, meals, and laundry provided WHAT WE ARE LOOKING FOR A dependable and highly organised hospitality professional who can confidently manage front office operations while supporting broader lodge functions. Someone who is guest-focused, adaptable, and capable of working across multiple departments in a luxury safari environment.
