Overview
My client a new Safari Lodge opening in Namibia is recruiting for an experienced Front Office Manager, required to oversee guest services and front-of-house operations, ensuring seamless safari hospitality and effective coordination with all lodge departments.
Key Responsibilities
- Manage reservations, check-ins, and check-outs
- Lead and train front office staff
- Coordinate guest itineraries and communication
- Manage billing, reporting, and cash-ups
- Handle guest feedback and special requests
Requirements
- 3–5 years’ front office management experience (lodge/luxury hotel)
- Strong systems, administration, and people skills
- Guest-centric and highly organised
Remuneration & Benefits
- Competitive monthly Salary paid in Namibian Dollars / South African Rands
- Live-in shared accommodation
- Annual leave
- Annual flights / passage home covered by the company
Applications are open to Namibian citizens or Namibian permanent residents only.