A well-established Boutique Hotel in White River is seeking a hands-on; passionate General Manager to lead the property and drive excellence across all areas of the business. We are looking for a strong all-rounder who thrives in a boutique environment and leads from the front. The ideal candidate will be fully committed to guest satisfaction and takes ownership of the property as if it were their own. You will oversee all aspects of the hotel ; ensuring exceptional service delivery to both local and international guests, while maximising occupancy; revenue ; and overall profitability. This is a live-in position suited to a dedicated hospitality professional looking for a long-term opportunity within a growing operation. Duties: Full operational management of the hotel Driving occupancy, revenue, and yield strategies Managing budgets, costs, and financial performance (P&L) Overseeing reservations, sales, and agent relationships Maintaining exceptional guest service standards Leading; motivating, and developing the team Managing food & beverage performance, including menu costing Overseeing maintenance, property upkeep, and projects Ensuring compliance with all legal and operational standards Requirements: Grade 12 A formal hospitality qualification Proven experience in a General Manager or senior hospitality leadership role Strong financial and business acumen Excellent leadership and staff management skills Hands-on; proactive, and solutions-driven Strong understanding of revenue management and reservations systems Passion for service excellence and guest experience Ability to work long hours and be on standby when required Willingness to live on-site
