Human Capital and Organizational Development Officer

The Centre for Social Accountability and Transparency (CSAT) has embarked on the implementation of its new Strategic Plan (2025–2030). In response to the organisation’s evolving needs and growing demands, CSAT is inviting applications from suitably qualified and passionate individuals to fill newly created positions aimed at strengthening the delivery of its mission and strategic objectives.

Interested candidates are encouraged to apply for the advertised positions in accordance with the requirements outlined for each role.

Position: Human Capital and Organizational Development Officer (Grade GS4)

Reports to: Finance and Compliance Manager
Duty Station: CSAT Head Office, Lilongwe

Purpose

To lead human resource management, organizational development, and institutional strengthening initiatives by fostering a high-performing workforce, promoting organizational effectiveness, and ensuring compliance with human resource policies and labour regulations.

Key Responsibilities

• Manage recruitment, selection, onboarding, and staff retention processes.
• Develop, review, and implement human resource policies, procedures, and guidelines.
• Coordinate and manage staff performance management systems.
• Facilitate staff learning, professional development, and capacity-building programmes.
• Lead organizational culture, employee engagement, and staff wellness initiatives.
• Support succession planning, talent management, and leadership development.
• Ensure compliance with Malawi labour laws, employment regulations, and organizational HR policies.
• Manage staff welfare, occupational health and safety, and employee relations matters.
• Support organizational restructuring and change management initiatives.
• Coordinate institutional capacity assessments and organizational development plans.

Qualifications and Experience

• Bachelor’s Degree in Human Resource Management, Human Capital Management, Organizational Development, Business Administration, Industrial Psychology, Public Administration, or a related field. A Master’s Degree will be an added advantage.
• Professional HR certification such as CHRM, CIPD, SHRM, HRCI, or an equivalent qualification will be an added advantage.
• Minimum of five (5) years’ relevant experience in human resource management, organizational development, talent management, or institutional strengthening, preferably within the NGO, public, or development sector.
• Proven experience in recruitment, performance management, staff development, organizational restructuring, change management, HR policy development, leadership development, succession planning, and employee engagement.
• Sound knowledge of Malawi labour laws, human resource best practices, Human Resource Information Systems (HRIS), digital HR systems, competency frameworks, and performance management systems.
• Experience working with donor-funded organizations and supporting institutional capacity development will be an added advantage.

Core Competencies

• Strong knowledge of human resource management, organizational development, and institutional strengthening.
• Excellent recruitment, talent management, performance management, and employee relations skills.
• Strong leadership, coaching, mentoring, and change management abilities.
• Excellent communication, interpersonal, negotiation, and conflict resolution skills.
• Strong organizational, planning, analytical, and problem-solving skills.
• Proficiency in Human Resource Information Systems (HRIS), Microsoft Office applications, and digital HR management tools.
• Ability to maintain confidentiality, exercise sound judgment, and handle sensitive information with professionalism.
• High standards of integrity, professionalism, accountability, teamwork, and commitment to diversity, inclusion, safeguarding, and continuous organizational improvement.

Interested candidates who meet the above requirements should submit a signed application letter, detailed Curriculum Vitae (CV), and copies of relevant academic and professional certificates to:

The Executive Director

Centre for Social Accountability and Transparency

Off Kaunda Road, Gouji Complex, Plot No. 44

P.O. Box X209

Lilongwe, MALAWI.

20th July, 2026

Only shortlisted candidates will be contacted.

CSAT is an equal opportunity employer. Women and all qualified candidates from diverse background are strongly encouraged to apply.