Main Job Tasks and Responsibilities
- Receive files from customer
and create patient charts within the billing software
- Prepare PDF files for
transfer to Document Review staff
- Verify insurance and perform
same/similar checks for DME equipment
- Create orders, ensuring
proper data entry techniques and accuracy
- Assist with communication to
and from the customer in regard to order reviews and insurance
verification
- Obtain insurance prior
authorizations for customer
- Request documentation from
referral source on behalf of our customer via phone, fax, or email
- Prioritize orders based on
customer guidelines and preferences
- Prepare and send Certificate
of Medical Necessity to referral source
- Follow and implement all
customer guidelines
- Communicate with other
Medbill departments and leadership
- Other duties as assigned
Education and Experience
- Bachelor's Degree in any relevant field or a Diploma
- Knowledge of
DME/HME process preferred
- Computer
knowledge and experience
- Customer service
experience preferred
Key Competencies
- Extreme attention
to detail
- Excellent verbal
and written communication skills
- Reading
comprehension and critical thinking skills
- Organized and
independent
- Flexible and
adaptable
- Sense of urgency
Pay: Kshs 325/=
