Live-in Position 3 weeks on, 1 week off working schedule Availability: ASAP Front of House/Reservations • Manage guest reservations via phone, email, and online booking platforms • Process bookings, amendments, and cancellations accurately • Maintain up-to-date reservation records and guest information • Coordinate guest arrivals and departures (check-in/check-out) • Welcome and assist guests, ensuring a warm and professional first impression • Provide information on lodge facilities, activities, and services • Liaise with housekeeping, guiding, and operations teams for smooth guest experiences • Handle guest queries, requests, and complaints efficiently • Ensure high levels of customer service and guest satisfaction • Perform general front desk administrative duties Prior hospitality or lodge experience is advantageous. Guide / Ranger • Market related salary negotiable depending on experience and qualifications • FGASA Level 1 or 2 • Bush Walks, Game Drives, Hosting a must • PDP • Fist Aid • Rifle competency and advanced rifle handling • Basic vehicle and camp maintenance
