Receptionist / Administrative Assistant

Key Responsibilities

• Welcome and assist clients and visitors in a professional and friendly manner.
• Manage incoming telephone calls and direct queries appropriately.
• Monitor and respond to general email correspondence.
• Maintain a professional reception area and positive client experience.
• Perform general office administration and clerical duties.
• Manage filing systems, document scanning, and record keeping.
• Assist with client onboarding documentation, including FICA requirements and data capturing.
• Maintain accurate client records and administrative databases.
• Provide administrative support to management and directors.
• Follow up on outstanding debtor accounts and maintain detailed notes on the system.
• Assist with tax administration and related client documentation.
• Coordinate and maintain SAICA and SAIPA administration requirements for staff.
• Assist with ad hoc projects and administrative tasks.
• Perform any other reasonable duties as requested by management.

Minimum Requirements

• Matric (Grade 12).
• Previous experience in a receptionist, administrative, or office support role.
• Excellent verbal and written communication skills in both Afrikaans and English.
• Strong computer literacy, including Microsoft Office Suite (Word, Excel, Outlook).
• Professional telephone etiquette and client service skills.
• Strong organizational and time management abilities.
• Ability to work independently and manage multiple priorities.
• High level of accuracy and attention to detail.