Senior Account Manager (Hybrid) - Market Research

Full Time 3 weeks ago Gauteng, South Africa

Employment Information

This is for a commercially-minded-research professional to lead end-to-end qualitative and quantitative research projects, manage key client relationships, mentor junior team members and contribute to the growth of a dynamic, expanding business. The role offers exposure to multiple industries within a flexible hybrid working environment.
 
Minimum Requirements

  • Honours Degree in Marketing, Psychology, Economics or related field.
  • 5–10 years’ proven experience within a market-research environment.
  • Strong experience managing both qualitative and quantitative research projects.
  • Proven client-facing experience within a research agency or consulting environment.
  • Strong knowledge of questionnaire design, fieldwork coordination and report writing.
  • Experience conducting secondary research and competitor analysis.
  • Excellent analytical, presentation and communication skills.
  • Strong project management and stakeholder engagement abilities.
  • Leadership experience mentoring or managing junior researchers.
  • Proficiency in Excel, PowerPoint and online survey platforms.
Key Responsibilities
  • Manage the full lifecycle of qualitative and quantitative research projects.
  • Design research methodologies, questionnaires and discussion guides.
  • Coordinate fieldwork, data collection and project timelines.
  • Analyse findings and deliver strategic insights and recommendations to clients.
  • Prepare and present high-quality reports and presentations.
  • Manage and maintain strong client relationships across multiple accounts.
  • Lead client briefings, project updates and presentations.
  • Oversee project quality control and ensure timely delivery.
  • Mentor and support Junior Research Executives and Research Executives.
  • Assist with operational planning, team coordination and workload management.
  • Identify opportunities to add value and support business growth initiatives.
What’s on Offer
  • Hybrid working environment
  • Exposure to diverse industries and leading clients
  • Collaborative and supportive team culture
  • Opportunity to play a key role in a growing business
  • Leadership growth and career development opportunities
  • Performance-based incentives
To Apply:
Submit the following:
Detailed CV
A cover letter explaining why you believe you are well suited to this role, with specific reference to your experience, skills and background.
Proof of qualifications
Recent head & shoulder photo
Contactable references

Should you not hear back within 2 weeks, please consider your application unsuccessful.
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