REQUIREMENTS
Minimum education (essential):
- Relevant Diploma or Bachelor’s Degree in Logistics, Supply Chain Management, Transport Economics, Business Management, or related field
Minimum applicable experience (years):- Minimum 1–3 years’ experience in transport, logistics, freight, or supply chain environment.
Required nature of experience:- Experience in road freight brokering or transport coordination.
- Exposure to bulk commodity transport (chrome, coal, manganese, etc.) advantageous.
- Experience managing multiple tasks and accounts simultaneously under pressure.
- Working knowledge of transport documentation and load coordination processes.
Skills and Knowledge (essential):- Strong negotiation and communication skills.
- Commercial acumen and margin management understanding.
- Problem-solving and time management skills.
- Computer literacy (Excel, email, load systems).
- Strong attention to detail and administrative accuracy.
- Knowledge of South African road transport operations and commodity corridors.
Other:- Valid South African Driver’s Licence & Vehicle.
- Willingness to travel when required.
- After-hours availability when operationally required.
- Professional communication skills in English.
KEY PERFORMANCE AREAS AND OBJECTIVESClient & Load Management- Receive and process load requests accurately and timeously.
- Confirm client rates within agreed turnaround times.
- Issue load instructions to transporters.
- Monitor active loads and provide regular client updates.
- Resolve load delays, breakdowns, and incidents efficiently.
Transporter Liaison- Allocate loads to approved transporters.
- Negotiate transporter rates within approved rate structures.
- Build and maintain strong transporter relationships.
- Report transporter performance or compliance concerns.
- Assist with onboarding new transporters and required documentation.
Commercial Performance- Achieve monthly load and revenue targets.
- Protect company margins on every load.
- Identify upsell and growth opportunities within accounts.
- Support business development initiatives.
- Maintain commercially sustainable transporter agreements.
Administration & Reporting- Maintain accurate load register records.
- Ensure all load documentation is filed correctly and timeously.
- Submit weekly operational reports.
- Monitor outstanding PODs and disputes.
- Maintain accurate real-time operational records.
Compliance & Security- Adhere to company SOPs and operational procedures.
- Verify transporter compliance documentation.
- Follow load security protocols on high-risk routes.
- Report any fraud, theft, or irregular activities immediately.
- Ensure compliance with transport and operational regulations.
Remuneration Offered- Market-related basic salary.
- Performance-based commission structure.
- Company cell phone and data provided.
- Mileage reimbursement or fuel card for approved business travel.
