Assistant Hotel Executive Housekeeper

Minimum Requirements

• Hospitality qualification preferred
  - 2–3 years' experience in a Housekeeping supervisory or leadership role within a 4 or 5-star hotel environment
  - Experience within a large hotel operation of at least 300 rooms essential
  - Strong knowledge of housekeeping procedures, cleaning products, hygiene standards, and health & safety regulations
  - Proficiency in Opera, housekeeping management systems, and Microsoft Office
  - Strong leadership, planning, organisational and decision-making skills
  - Excellent communication and interpersonal abilities
  - Strong financial acumen and stock control experience
  - High attention to detail and quality standards
  - Ability to work in a fast-paced, pressurised environment
  - Well-groomed, professional and guest-focused approach
  - Flexible to work shifts, weekends, evenings and public holidays

• Support the Executive Housekeeper with the daily management of the housekeeping department
  - Supervise, train, motivate and support the housekeeping team
  - Conduct regular inspections of guest rooms, public areas and back-of-house areas
  - Ensure hotel cleanliness, hygiene and brand standards are consistently maintained
  - Manage housekeeping supplies, linen inventories and equipment control
  - Assist with departmental budgets and cost management initiatives
  - Collaborate with all hotel departments to ensure a seamless guest experience
  - Handle guest requests and complaints professionally and efficiently
  - Support recruitment, training, performance management and disciplinary processes
  - Ensure compliance with all health, safety and hotel policies and procedures