Client Relations & Business Development Consultant

Minimum Requirements:

• Grade 12.
• Valid driver's licence and own reliable vehicle.
• Computer literate, particularly Microsoft Excel and general business systems.
• 1+ years’ experience in a client-facing, customer service, hospitality, administration, sales support or related environment.
• Excellent verbal and written communication skills.
• Willingness to work Saturdays.
• Due to the nature of the industry, a high level of integrity, professionalism and discretion is essential.

• Welcome and assist clients professionally and confidentially.
• Deliver exceptional customer service and build long-term client relationships.
• Ensure the showroom and client environment are maintained to a high standard.
• Manage client enquiries, appointments and follow-ups.
• Support the smooth daily operation of the business.
• Represent the company professionally at all times.

• Capture and maintain accurate client and transaction information.
• Ensure all records, documentation and system information are updated correctly.
• Perform general administrative duties and filing.
• Maintain high levels of accuracy and attention to detail.
• Assist with reporting and record management as required.
• Conduct basic market research and monitor precious metal pricing trends (training provided).

• Identify opportunities to generate new business.
• Build and maintain professional networks and relationships.
• Assist with client acquisition and retention initiatives.
• Promote the company's services in a professional and ethical manner.

• Professional and well-presented.
• Strong interpersonal and relationship-building skills.
• Positive, energetic and self-motivated.
• Detail-oriented and highly organised.
• Comfortable working independently within a small team.
• Teachable and eager to learn.
• Commercially minded with a natural client-service approach.
• Able to think on their feet and solve problems proactively.