Qualifications and Experience
- Preference will be given to candidates with technical qualifications such as:
- National Diploma in Electrical Engineering
- National Diploma in Mechanical Engineering
- National Diploma in Mechatronics Engineering
- Qualified Millwright Trade Test
- Experience in end-user repairs and/or technical knowledge of:
- Vacuum pumps
- Blowers
- Water pumps
- Compressors
- Valves
- Measuring instrumentation
- Leak detectors
- Other industrial equipment
- Experience working within industrial sectors such as:
- Food Processing
- Automotive
- Chemical and Pharmaceutical
- Plastics
- Medical
- Water and Wastewater
- Valid driver's licence
- Valid passport and willingness to travel within Africa when required
Remuneration and Benefits
Salary negotiable based on experience, qualifications, and skills.
Benefits include:
- Provident Fund
- Group Life Cover
- Company Bakkie
- Company Cell Phone
Key Responsibilities
- Communicate professionally with customers daily, both verbally and via email.
- Build and maintain strong relationships with existing customers.
- Identify and pursue new business opportunities through prospecting and cold calling.
- Generate new equipment, spares, service, and repair sales.
- Grow the service business by securing service contracts.
- Track previous services and proactively engage customers for future servicing requirements.
- Promote workshop repair services.
- Conduct on-site fault finding and problem-solving.
- Install, service, and repair vacuum pumps and systems at customer sites.
- Collaborate with the sales team to develop and implement growth strategies.
- Submit accurate weekly and monthly reports.
- Develop relationships with technicians, engineers, maintenance managers, consultants, contractors, distributors, and end users.
- Provide regular and accurate feedback to management.
- Ensure compliance with all safety, quality, and company procedures.
Skills and Competencies
- Afrikaans as a first language will be advantageous, as many customers prefer to communicate in Afrikaans.
- Strong technical and hands-on mechanical aptitude.
- Excellent verbal and written communication skills.
- Professional and customer-focused approach.
- Strong reporting and administrative skills.
- Ability to work independently and as part of a team.
- Deadline-driven and results-oriented.
- Strong sales and business development focus.
- Ability to multitask effectively.
- Self-motivated, proactive, and energetic.
- Strong analytical and problem-solving abilities.
- Able to work under pressure and adapt to changing circumstances.
- Independent and capable of achieving targets with minimal supervision.
Candidate Profile
The ideal candidate will demonstrate:
- Strong communication and interpersonal skills.
- Professionalism and a customer-centric attitude.
- Excellent multitasking and organisational abilities.
- Technical proficiency with tools, equipment, and Microsoft Office applications.
- Effective problem-solving capabilities.
- High attention to detail and accuracy.
- Reliability, punctuality, and accountability.
- Adaptability in a fast-paced environment.
- A commitment to providing exceptional customer service.
Personal Attributes
- Innovative
- Energetic
- Accurate
- Self-motivated
- Deadline-driven
- Compliant
- Safety-conscious
- Professional
- Dependable
