Production Support Engineer

Role : Production Support Engineer

Location : Johannesburg [ 3 days in a week from office]

Subcon Rate : R650/hr

Duration : 12 Months renewal

Job Spec

Required Skills

SQL SSRS, SSAS ,SSIS, Data Analysis, Datawarehouse Architecture, Business Intelligence Development, Power Pivot in Excel, Data visualization (Power BI), T-SQL coding, C# Coding,Azure Cloud Fundamentals, Azure Cloud Engineer , Azure Fabric.

Certifications

• 
  
• AZ900
  
• AZ204
  
• DP700
  

Responsibilities

• 
  
• This must include troubleshooting bug fixes, monitoring and corrective maintenance following the Banks Incident and Problem Management Process.
  
• Theproduction incidents, requests or maintenance must be tested documented and implemented as per Banks Change and Release Management process.
  
• Run the Bank support examples are correcting software errors; modifying reports and ensuring accurate report runs; making modifications to the Application and documentation; writing ad hoc queries; loading and applying changes to the software language and/or database in which the Application is written.
  
• Provide support and knowledge sharing to other resources and transfer skills to Bank where applicable.
  
• Participate in the disaster recovery testing, planning and documentation as prescribed by the Bank.
  

Engineering Activities

• 
  
• Evaluate user requirements and advise on design and content of software engineering required to deliver required features.
  
• Ensure Architectural design Alignment
  
• Provide effort estimation and sequence for delivering designed features.
  
• Develop and configure designed features
  
• Code optimization
  
• Perform component integration testing on engineered software.
  
• Assist with system integration testing on engineered software.
  
• Plan cutover or migration activities required to implement required features
  
• Deploy software to production and perform planned cutover activities.
  
• Provide technical thought leadership around how new concepts should be architected and designed
  
• Provide quality assurance on deployment of new solutions
  

Support Activities

• 
  
• Participate in the SAFE Agile Ceremonies as per Adopted Operating Model e.g. Pre PI-Planning, PI Planning, Scrum of Scrums, Stand-ups, Inspect and Adapt workshops, System Demos and Solution Demos (whichever is applicable)
  
• Provide regular update to the scrum master/engineering lead/RTE on the progress, risks and blockers where applicable
  

Effective owning and execution of allocated story items