Commercial Vehicle Fleet Controller (Large & Fast Paced) - Gauteng, Sandton

Responsibilities:

• Manage the day-to-day operations of a large and diverse fleet
• Coordinate vehicle dispatch, scheduling, and routing to ensure efficiency and timeliness
• Monitor and report on fleet performance, compliance, and utilization
• Liaise effectively with drivers, operations staff, and management to resolve issues promptly
• Ensure vehicles are maintained, serviced, and compliant with all legal and safety standards
• Handle customer inquiries, feedback, and complaints in a professional and timely manner
• Identify areas for process improvement and implement best practices in fleet management
• Respond to incidents and emergencies as needed, maintaining calm and control under pressure
• Maintain accurate records of vehicle movements, fuel usage, and operational data

• Minimum 5 years’ experience in a fleet controller or logistics operations role in the automotive industry
• Relevant logistics or transport qualification (e.g., Transport Management CPC, Fleet Management Certificate)
• Experience in telematics and route optimization systems
• Familiarity with health & safety regulations in transport/logistics
• Proven experience managing a large fleet in a fast-paced, high-pressure environment
• Strong organizational and problem-solving skills
• Excellent communication skills – both written and verbal
• Ability to build effective working relationships with all types of people, including drivers, colleagues, and customers
• Customer-focused with a professional and approachable manner
• Ability to work long hours, including weekends or evenings, when required
• Strong understanding of vehicle maintenance, routing software, and fleet compliance standards
• Proficient in using fleet management systems and Microsoft Office tools