Key Responsibilities

Strategic Leadership & Regional Operations

• Report directly to the Chief Executive Officer (CEO) and contribute to regional and business strategy
• Lead the operational, financial, and strategic performance of a large Western Cape property portfolio
• Drive operational excellence across commercial, retail, industrial, and mixed-use properties
• Lead, mentor, and develop Portfolio Managers and multidisciplinary property management teams
• Promote a high-performance culture focused on accountability, innovation, governance, and service excellence
• Drive continuous improvement across all regional operations

Commercial Property & Portfolio Management

• Oversee the operational management of multiple commercial buildings, shopping centres, industrial properties, and mixed-use developments
• Ensure exceptional property management standards across the regional portfolio
• Monitor property performance, occupancy levels, tenant retention, and leasing performance
• Provide strategic oversight on complex property management matters
• Resolve escalated operational and client issues while maintaining exceptional service delivery

Financial Management & Portfolio Performance

• Take full accountability for regional profitability and financial performance
• Manage operational budgets, financial reporting, forecasting, and cost control
• Monitor revenue, expenditure, vacancies, arrears, leasing performance, and portfolio profitability
• Review management accounts and identify opportunities to improve operational efficiency
• Deliver regional financial targets and business performance objectives

Client Relationship Management

• Build and maintain strong relationships with landlords, institutional investors, trustees, developers, and asset managers
• Act as the senior point of contact for key clients
• Lead executive client meetings and portfolio reviews
• Deliver exceptional client service while improving tenant satisfaction and client retention
• Strengthen long-term strategic partnerships across the property sector

Business Development & Portfolio Growth

• Identify opportunities to increase assets under management
• Drive business development initiatives across the Western Cape
• Develop relationships with commercial property owners, developers, REITs, and institutional investors
• Participate in client presentations, tenders, and business proposals
• Contribute to regional growth strategies and expand market share

Leadership & People Management

• Lead, mentor, and develop Portfolio Managers and regional property professionals
• Build high-performing teams through coaching and succession planning
• Drive employee engagement and professional development
• Ensure compliance with company policies, governance standards, and industry best practice

Minimum Requirements

• Bachelor's Degree in Property Studies, Real Estate, Business Management, or a related discipline
• Minimum 8–10 years' senior commercial property management experience
• Proven experience managing commercial, retail, industrial, and mixed-use property portfolios
• Experience managing multiple buildings and multi-site property portfolios
• Strong operational and strategic leadership experience
• Proven experience managing large property management teams
• Extensive client relationship management experience
• Strong financial management, budgeting, forecasting, and portfolio reporting experience
• Experience managing leasing performance, vacancies, arrears, and portfolio profitability
• Proven business development and portfolio growth experience
• Excellent commercial negotiation, communication, and stakeholder management skills
• Valid Fidelity Fund Certificate (FFC)
• PPRA Registration advantageous

Key Skills

• Regional Property Management
• Commercial Property Management
• Retail Property Management
• Industrial Property Management
• Mixed-Use Property Management
• Property Portfolio Management
• Property Operations
• Operations Management
• Strategic Leadership
• Executive Leadership
• Financial Management
• Budget Management
• Portfolio Performance
• Client Relationship Management
• Stakeholder Engagement
• Business Development
• Asset Management
• Leasing Strategy
• Team Leadership
• Commercial Negotiation

Why Join?

• Report directly to the Chief Executive Officer (CEO) and the Board
• Lead a significant commercial property portfolio across the Western Cape
• Manage commercial, retail, industrial, and mixed-use assets
• Work with institutional investors, developers, landlords, and executive stakeholders
• Lead experienced Portfolio Managers and multidisciplinary property teams
• Drive business development and strategic portfolio growth
• Influence operational strategy and organisational performance
• Join a respected leader in South Africa's commercial property management sector with excellent long-term career opportunities

Location